What Data We Collect and Why
We collect the information needed to run your account and process payments securely. This includes your name, email address, phone number, and the payment wallet you use — whether that is DANA, OVO or GoPay. When you make a deposit or withdrawal, our payment processor records
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the transaction reference attached to your e-wallet so we can verify it and credit your account correctly. We also collect device data — your browser type, IP address, and session timestamps — to detect unusual login attempts and protect your account from unauthorised access. We do
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not collect wallet PINs or full card numbers; those stay inside your DANA, OVO or GoPay app. Your data is used to verify your identity, process transactions, respond to support requests, and comply with obligations that apply where local law requires. We do not sell your
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personal data to advertising networks or unrelated third parties. Where we work with third-party payment processors to route your DANA or OVO transaction, those processors are contractually bound to handle your data only for that purpose. You can request a copy of the data we hold
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about you, or ask us to correct inaccurate details, by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.